COVID-19: We will be following social distancing protocols for all of our clients and employees in accordance with guidance from the Department of Public Health. Please wear a face mask. Info

Frequently Asked Questions

 
Why is your service so unique?
We don’t just put a band-aid on computer problems. We actually wipe the hard drive clean and reload a fresh copy of your Windows operating system. Computer professionals have known for years that this is the best way to solve problems and maintain a healthy computer.  We are also listed number 1 on Google Search.  If you type “computer repair in Springfield MA” or “laptop repair in Springfield MA”, you will see us #1.
Why don’t more companies perform this service?
In short, there’s a lot to it. Most computer repair stores are afraid of locating all of the computer’s necessary drivers. We have managed to figure out a method for performing all of the necessary functions without the risk. We have turned an 8-hour nightmare into a 4-hour streamlined process.  Whatever you do avoid Craigslists so called professionals for cheap and unprofessional service.  You will pay more money later on.
 Question: Does your business provides services on Gaming Systems?Yes, we services Playstation 3, XBOX 360

 

Do you work on Apple Products, IPAD, IPOD, Androids, Tablet?
Yes
What if there is a problem with my computer’s hardware?
Our technicians stock the latest parts for repairs and upgrades.
Can you restore a laptop or Macbook Pro?
Yes. No problem.

COVID-19 ESSENTIAL SERVICES
 
Control Alt Delete computer and IT services will remain open under Exhibit A of the order of the Governor Baker assuring continued operation of essential services in the Commonwealth under designation for Communications and Information Technology businesses.

We will be following social distancing protocols for workers in accordance with guidance from the Department of Public Health.

Our hours will be reduced during this timeframe from 10 am to 4:00 pm, Monday through Friday. Please call or email for an appointment only. We are limiting the number of customers in the store to do our part in limiting exposure and contact. If our door is closed or locked, during these hours, you can call us at 413-781-8100

and we will do our best to accommodate you.

Thank you for your understanding and Stay safe.