Reviews

Sam C, Belchertown, MA , 9/18/2012.: “My experience with Tom of Control Alt Delete has been great. They fixed a couple of my Powerbooks this year and I’ve never had any issues. Best thing is I don’t have to wait in a long line for a “Genius” in Holyoke Mall. I highly recommend Control Alt Delete. If you are looking for professional place – go here. By the way, I love the name of the business.

Lisa F. Springfield, MA

9/18/2012

Found Control Alt Delete on Google Search. “Computer Virus removal in Springfield MA”. Tom is awesome. My Mac hard drive crashed and he was able to recover almost all of the data for a super reasonable price. It then crashed again – a result of a faulty new drive – and Tom contacted the manufacturer, got me a free replacement, and installed it, free of charge.
Review from Jennifer K. Agawam, MA 9/15/2012

Great job!

I brought my HP laptop to Control Alt Delete on Sumner Avenue and they were able to fix my laptop at an incredibly reasonable price.

I will be sure to recommend Control Alt Delete to friends and will be sure to return if I have any further issues with my computers

My laptop computer crashed Saturday evening while working on a huge project. I was unable to locate my regular computer guy. So I thought of Google search from my cell phone. I phoned 5 businesses. Control Alt Delete (Tom) was the only one that answered the phone call right away. He asked pointed questions to assess my computer issues.

He knew right off the back what was the problem. I brought my computer to him next day, usually they are close Sunday. Tom opened up his store just for me, I waited for the confirmation of the diagnosis. My computer was ready the next day bright and early.

Bottom line.

1. Tom is professional
2. Tom is a man of his word and well educated with Computer Software and Network
3. Tom is calm and peaceful spirit
4. Tom is Trustworthy
5. I like the fact that Tom owner of Control Alt Delete, cuts out the middle man and excess headaches – like big stores in the area.

Best Solution Provider Store I’ve dealt with

These guys are amazing and so knowledgeable. I had troubles after installing service pack 3 for windows xp, my computer wouldn’t boot up. i brought it into them and they said they would charge their diagnosis fee, which wasn’t much, to find out whats wrong and wave it if i decided to go with a service. they called me back the same day to let me know they could fix it! i approved the work and picked it up the next morning. usually dealing with computer shops is a pain but they made everything so easy and so FAST! if you have any computer problems bring it to them or give them a call.

September 16th 2012, snowboarder86., Springfield, MA

What a fast service. A+++

Thank you Alex. When we went to one shop in East Longmeadow they said it was the motherboard. We brought our laptop to Control Alt Delete. Alex did a diagnostic and fixed it on the spot while we were waiting. They charged me only $45 dollars. Thank you Alex. I will tell your boss how good you are.

by Jason Meyer, Eastlongmeadow, MA

September 05, 2012

EXCELLENT. Same day service – No extra charge..wow

They fixed my ps3 in no time. A+++. Only charged $35 dollars. Excellent. Thanks Alex.

by Brad Hill, Ludlow, MA

September 04, 2012

Professional and one of the best Place

My IPAD screen was broken. They replaced it within a few days. Works like a charm. Very competitive price. Very Professional

by Janis W., Longmeadow, MA

August 14, 2012

Fast. Very knowledgeable. An asset to Western Mass.

Thanks for fixing my laptop and my son’s PlayStation 3 on same day. My uncle mentioned about your wonderful and fast services. We are your happy customer. We will recommend all of our friends and family to your business. Thanks Tom, you are a true professional.

by Charlie A., Hampden, MA

January 17, 2011

Wow!! Same day service within 2 hours. Cool guys.

Thank you coming over to our medical office so quickly. Thanks Tom. We are talking about discontinuing our current IT company and hire your service. Thanks again.

by Jason O, Agawam, Massachusetts

September 10, 2010

Thanks for saving our business data

It was so nice to find your company that do everything, one stop service. Tom told me that he will not charge anything if they were unable to get any data recover. It was my husband’s business data. They got all data recovered. Very reasonable rate and within 48 hours. They got my business forever. Thanks again. Job well done

Mary B., Longmeadow, MA

June 01, 2010

The best in western mass – no doubt

Good Job guys!! outstanding services and same day turn around time. Both the laptops that we bought from you working great. Also, thanks for fixing our son’s playstation 3 same day. Good show. Keep up the good work.

by Jason F., Westspringfield, ma

May 24, 2010

Excellent Service, Tom is the best – Thanks.

Excellent Service Tom, Very Professional. They know their stuff. Tom is very knowledgeable in Network Engineering. I highly recommend Control Alt Delete to any networking support. A+++

by Brian Weber, Enfield, CT

May 08, 2010

Great Service

Great Solution Provider for almost everything. Affordable price for work performed. Great turnover time. A+. Best I have seen so far.

January 4th, 2009

bdcse., Springfield, MA