Reviews

Nathan Rosario
Nathan Rosario
2022-03-30
I brought in two broken laptops to Control Alt Delete they did great work on them. I found Tom to be friendly, honest, knowledgeable and professional. I could not be happier with the results!
Christopher Roy
Christopher Roy
2022-01-28
Oliver Chen
Oliver Chen
2022-01-20
I came in yesterday an I saw Tom and I just wanted to let you - if you can just let tom know that I figured out the issue on my computer. I'm very thankful for everything that he did do to help and for telling me where to look because once he told me where to look, I found it it was a very it was a cable that came disconnected. I found that I just wasn't allowing the graphics card to do things basically, cable connected the graphics card and I was doing looking up why? And it turns out the reason why that H. D. M. I. Ports blocked on my motherboard is because my mother board does not have a graphics card, which would explain why it wasn't running anything when we plug to them. So problem fixed. Please just let Tom know, very thankful for all the help and he was just really really nice. Thank you very much.
Andrae Green
Andrae Green
2021-11-26
Tom is smart and very honest. He does great work
cristopher vazquez
cristopher vazquez
2021-11-26
Fast Service, Decent Price, Very Nice people, 10/10 review and would recomend to anyone.
Ras Croix
Ras Croix
2021-10-23
I came in hoping to fix my laptop charger adapter and the owner simply gave me the spare part i needed free of charge. I will definitely be returning here for his wide range of services and will tell people i know about Ctrl Alt Delete.
Emily Troczynski
Emily Troczynski
2021-09-17
As someone who relies highly on my computer working, there is no one else I would trust than Control Alt Delete. If you are looking for someone who is extremely professional and knowledgable regarding all things computer repair, this is the place to go. You may wait days or weeks for a response from another large company or retailer, but I had my problems resolved (and then some) in a day and I couldn't be happier with the results. Not only good quality work, but very personable and friendly. Highly, highly recommend! Will be sending anyone I know!
Mary Ann Yacovone
Mary Ann Yacovone
2021-09-09
Excellent service and turn around time, but just shy of 30 days, laptop exhibiting same problem!! Hope to return it to Tom for repair, FREE as stated in their warranty... Tom replaced my LCD screen..no charge for his service..minimal cost for new 'touch' capable screen!! Thank you...
Julian Blair
Julian Blair
2021-09-08
Our 6 computers was not connecting to Internet Small business in East Longmeadow. We found Control Alt delete and read their stealth feedback in Google. Tom came and looked at our server and router. Guess what? It took him just 15 minutes to bring everything back. We were so pleased with his outstanding service, professionalism and response. Thank you Tom. Your business is our IT support from now. lol. Thank you so much.

Brought in 2 desktops FIXED IT! Brought in 1 laptop and a PS4. FIXED IT! Tom and his staff are great and very knowledgeable. Great place! No wonder they are in the business over a decade. Good for them.

Hervey Feldkamp

May 4, 2018

Amazing team of people. Especially Tom was brilliant in his recommendation on a new notebook. Keep up the great customer service. Very credible IT specialists.! Highly recommended.

Tulasi Ram P

April 27, 2018

Awesome customer service here! Tom is incredibly kind, friendly, and knowledgeable. I recommend coming here for all your computer repairs!

Julia Holmes

May 21, 2018

People told me Tom is an outstanding IT guy, which I agree now and if we ever need to have our server or workstaions worked on again Control Alt Delete is our first choice. We highly recommend them for your computer needs. He is a man you can trust to give you the straight scoop and not try to up-sell you or charge you more than what is fair and reasonable (actually he could charge more and it would still be a good deal!). By the way I also bought 2 laptops from them. Great price

Bobby Ryan

Feb 21, 2018

My experience here was great! I had a cracked my macbook retina screen, and bought the replacement screen online – but didn’t want to do the repair myself. I emailed them for a quote of the repair labor cost, and the nice gentleman was honest and fair, charging me the original quoted price of only $145 after I was told it would actually cost around $170. So quick! Picked up my fixed laptop within a couple hours. Everything works great. Definitely recommend.

Luis Boyett

Feb 03, 2018

We have been using Control Alt Delete’s Services for the last 11 years. We are one of the major insurance company in Enfield, CT. Tom is educated, professional and a walking encyclopedia in technology and a very nice man. All the employees there very knowledgeable, honest and humble. Our businesses does not mind to pay slightly extra then our previous IT support company. We continue their support and wish more success. A+++. Thanks Tom

Kelly Washington

Aug 27, 2017

Repaired broken LCD Frame and Hinges. Everything works great. They cleaned the laptop to run fast for FREE.

Jerotich Pascaline

Jan 21, 2018

What a pleasant experience, if having your expensive gaming pc crash after I installed my new video card ,these awesome people got me up and running in no time for a very fair price, we are lucky to have them here in w.Mass

Tim S

Jan 10, 2018

We have been using Control Alt Delete on Sumner Avenue for a couple of years & I have no hesitation in recommending their services to anyone. Quick, efficient, unobtrusive & honest & fair pricing. One less problem to worry about! They are an asset in Springfield.

Rose Moore

Dec 11, 2017

Tom and Stephanie were very helpful. I feel that they have all worked well together and really have answered all my concerns and queries from the beginning to the end when lost data was recovered.

Georgia Humphries

Oct 15, 2017

Im glad that I chose you because, you guys implement plans swiftly and effectively, and able to tweak them when something is not working.

Jay Randstad

Sept 16, 2017

Tom is great! He was honest and helpful and fixed our laptop quickly as promised and gave it a tune up. The hinge had broken and had separated the back case. It is now perfect again and working great! We will continue to see Tom for help whenever needed!

Cody Lambert

Aug 04, 2017

Very Happy with the Service. I have been going here for years..A+++

Sulie Huertas

July 21, 2017

You won’t find this kind of one on one advice from many places. I was totally satisfied with their service when I was looking to upgrade my video card. They are both helpful and knowledgeable.

Denvis Garlington

June 11, 2017

Stephanie you did an amazing job on my lap top. she took good care of me and took into consideration that it was a sentimental value to me.Great place for your PC needs.Thank you so much.

Miguel Colon

Mar 07, 2017

I went to this business to inquire about my broken macbook screen and performance issues, including one that was very cost effective. Tom took time to carefully explain all options and he provided me with exceptional customer service. My law office will be returning here with all our computer needs.

Coreen Goodwin-Roberts

June 03, 2017

My laptop failed to charge when its plugged in and needed its battery replaced. I brought it to Tom who was very friendly and he ordered the exact battery very quickly for me the same day. After that, Stephanie did a wonderful job replacing the battery. Now my laptop feels like new again without any annoying battery warning message and everything work as it should. When it comes to price, no one beat Ctrl Alt Delete. Superior service! Would definitely recommend to friends!

Rina L.

Jan 21st, 2017

Control Alt Delete is simply the best. They were extremely helpful in repairing my laptop, even ordering a part for me before I said I would definitely be doing business with them. The repair was done in a timely manner. The staff is kind, caring, and helpful. I would recommend them to anyone in the Springfield area.

Amelia Schuler

Dec 12th, 2016

Good Job guys!! outstanding services and same day turn around time. Both the laptops that we bought from you working great. Also, thanks for fixing our son’s playstation 3 same day. Good show. Keep up the good work.

Jason F., Westspringfield, ma

May 24, 2010

Excellent Service Tom, Very Professional. They know their stuff. Tom is very knowledgeable in Network Engineering. I highly recommend Control Alt Delete to any networking support. A+++

Brian Weber, Enfield, CT

May 08, 2010

Great Solution Provider for almost everything. Affordable price for work performed. Great turnover time. A+. Best I have seen so far.

bdcse., Springfield, MA

January 4th, 2009

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